Terms & Conditions

Effective Date: 12th February, 2026

1. Introduction

Welcome to premiersafetyzambia.com (“Website”), owned and operated by PREMIER SAFETY ZAMBIA LIMITED (“Company”, “we”, “our”, “us”).

By accessing or using this Website and purchasing our products, you agree to be legally bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must not use this Website.


2. Company Information

Business Name: PREMIER SAFETY ZAMBIA LIMITED
Registered Address: Stand Number 3, Mopani Road, Showgrounds, Lusaka, Zambia
Email: [email protected]
Website: https://premiersafetyzambia.com


3. Scope of Services

We supply and sell:

  • Personal Protective Equipment (PPE)
  • Industrial safety wear
  • Protective clothing
  • Branded and customized garments
  • Safety equipment for industries and households

All products are subject to availability.


4. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age;
  • You have legal capacity to enter into binding contracts;
  • The information you provide is accurate and complete.

5. Orders and Acceptance

5.1 Placing Orders

Orders may be placed through the Website, email, or other approved communication channels.

5.2 Order Confirmation

An order is only considered accepted when we:

  • Issue a written confirmation; or
  • Dispatch the goods.

We reserve the right to refuse or cancel any order for reasons including:

  • Product unavailability
  • Pricing errors
  • Suspicion of fraud
  • Incomplete or inaccurate information

6. Pricing and Payment

6.1 Pricing

All prices are listed in the applicable currency as indicated on the Website. Prices may be subject to:

  • VAT or applicable taxes
  • Shipping and handling charges

We reserve the right to change prices without prior notice.

6.2 Payment

Payment terms may include:

  • Advance payment
  • Partial deposits
  • Agreed credit terms (subject to approval)

Failure to make payment may result in delayed delivery or cancellation.


7. Delivery and Risk

7.1 Delivery

Delivery timelines are estimates and not guaranteed unless expressly agreed in writing.

We are not liable for delays caused by:

  • Customs clearance
  • Supplier delays
  • Force majeure events
  • Courier disruptions

7.2 Transfer of Risk

Risk in the goods passes to the buyer upon delivery.

Ownership remains with PREMIER SAFETY ZAMBIA LIMITED until full payment is received.


8. Returns and Refunds

Returns may be accepted subject to the following conditions:

  • Items must be unused and in original condition
  • Return request must be made within a reasonable time
  • Customized or branded items are non-refundable unless defective

Refunds, where approved, will be processed within a reasonable timeframe.

Shipping costs for returns may be borne by the customer unless the item is defective.


9. Product Use and Disclaimer

PPE and safety equipment must be used properly and in accordance with:

  • Manufacturer instructions
  • Industry regulations
  • Workplace safety guidelines

The Company shall not be liable for:

  • Misuse of products
  • Failure to follow safety standards
  • Injuries resulting from improper use

Users are responsible for ensuring suitability of products for their specific use.


10. Intellectual Property

All Website content including:

  • Logos
  • Text
  • Images
  • Product descriptions
  • Graphics
  • Designs

are the property of PREMIER SAFETY ZAMBIA LIMITED or its licensors.

You may not reproduce, distribute, modify, or use any content without written permission.


11. Website Use Restrictions

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt unauthorized access to systems
  • Distribute malicious software
  • Interfere with Website functionality

We reserve the right to suspend or terminate access for violations.


12. Limitation of Liability

To the fullest extent permitted by law:

PREMIER SAFETY ZAMBIA LIMITED shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits or business
  • Loss of data
  • Delays beyond our control

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under applicable law

13. Indemnification

You agree to indemnify and hold harmless PREMIER SAFETY ZAMBIA LIMITED from any claims, damages, or expenses arising from:

  • Breach of these Terms
  • Misuse of products
  • Violation of applicable laws

14. Force Majeure

We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including:

  • Natural disasters
  • War
  • Government actions
  • Pandemics
  • Supply chain disruptions
  • Power outages

15. Privacy

Your use of this Website is also governed by our Privacy Policy, available on the Website.


16. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Zambia.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Zambia.


17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


18. Amendments

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date.

Continued use of the Website constitutes acceptance of the revised Terms.


19. Contact Information

For any questions regarding these Terms and Conditions, please contact:

PREMIER SAFETY ZAMBIA LIMITED
Stand Number 3, Mopani Road
Showgrounds, Lusaka
Zambia

Email: [email protected]
Website: https://premiersafetyzambia.com